General FAQs | Office of the Bursar

FAQs

General FAQ

Payments

Refunds

Housing Payments

Out-of-Country Tuition Classification Undergraduate Students

What does this mean and when does it take effect?
How will students know if they have been classified as ‘out-of-country?’
If a student feels they have been classified as out-of-country incorrectly, what action can they take?
Were the tuition classifications changed for the continuing student population?
Have incoming undergraduate students been coded as out-of-country and is the Office of Undergraduate Admission pushing out information?
When will students who are looking at their statements for Fall 2024 charges see this new information? Where will students see this on their Fall 2024 statement?
What offices on campus were involved in the discussion around implementation of this new tuition classification?
Where should questions be directed?
Is there any attestation required on the application for admission or the petition for a change in the out-of-country status to stress the importance of students providing accurate information?

Out-of-Country Tuition Classification Graduate Students

What does this mean and when does it take effect?
How will students know if they have been classified as ‘out-of-country?’
If a student feels they have been classified as out-of-country incorrectly, what action can they take?
Were the tuition classifications changed for the continuing student population?
Have incoming graduate students been coded as out-of-country and is the Office of Graduate Admission pushing out information?
How does this change affect fix-rate programs such as OMS-Computer Science, OMS-Analytics, and OMS-Cybersecurity?
How does this change affect tuition-differential programs such as the MBA program?
How will this change affect students funded on Graduate Research Assistantships (GRAs) or Graduate Teaching Assistantships (GTAs)? Does this affect how much they will have to pay out of pocket for tuition?
When will students who are looking at their statements for Fall 2024 charges see this new information? Where will students see this on their Fall 2024 statement?
What offices on campus were involved in the discussion around implementation of this new tuition classification?
Where should questions be directed?
Is there any attestation required on the application for admission or the petition for a change in the out-of-country status to stress the importance of students providing accurate information?

General FAQ

When do fee deadlines occur?

Please refer to the Bursar's calendar on our website for exact dates for each term.

Why have I not received a bill?

The Bursar's Office does not mail invoices to students. The student's current account statement must be viewed on the Student Payment Portal here.

When will my statement be available to view on my Student Account?

Tuition and fees in general appear on the account upon Registration.

Where do I find my Student Invoice Statement?

The student's current account statement must be viewed on the Student Payment Portal here.

I will be receiving Financial Aid and/or scholarships. What tuition and fees must I pay by the fee deadline?

If you will be receiving any Financial Aid and/or scholarships, a memo balance will appear on your account reflecting your estimated total amount of aid. You may subtract that estimated aid from your total balance and pay the difference. If your aid is not posted by the fee deadline, you must contact Financial Aid immediately to avoid cancellation.

I am supposed to receive Financial Aid and/or scholarships, but it is not noted on my account. What should I do?

Please contact your Financial Aid advisor in the Office of Scholarships and Financial Aid (OSFA) @ 404-894-4160 to inquire about your Financial Aid and scholarships. As it approaches fee deadline, it is best to go in person to discuss matters with your Financial Aid counselor.

When is the last possible day to pay fees?

Refer to the Bursar's calendar for the Final Fee Deadline in the specific term. There will also be a late penalty of $100.00 if paid after the Fee Deadline.

What will happen if my fees are not paid by the final deadline?

Students with an outstanding balance on their account after the final fee deadline are subject to class cancellation and holds. If cancelled, the student will be notified by e-mail. Appeals can be submitted by accessing the Bursar Appeal Form. If the student is reinstated into classes, a reinstatement fee of $200.00 will apply and the account balance must be paid immediately to avoid re-cancellation.

What is CashCourse?

CashCourse® provides financial education resources for students. It's online, it's free, it's noncommercial, and it's brought to you by The National Endowment for Financial Education® (NEFE®).

Payments

What form of payments are accepted by the Bursar's Office?

At the Cashiers windows, we accept checks, money orders, demand drafts, traveler's checks, wire transfers (credit cards cannot be taken by the Cashiers). Online through your Student Payment Portal, pay with echeck (no service fee) or with a credit card, including MasterCard, American Express, Discover, and Visa. Please note, there is a third party service fee when paying by credit card.

What credit cards do you accept online?

We accept: MasterCard, American Express, Discover, and Visa.

What is the service charge for using a credit card online?

A 2.95 % service charge with be assessed by our third party vendor for the use of this service.

Is there a service charge for using Web check?

The web check option is free of cost. No service charge applies.

What do I make my checks payable to?

Please make all checks payable to: Georgia Institute of Technology or Ga. Tech.

Do you accept the Buzz Card as a form of payment?

We do not accept Buzz Cards as a form of payment.

Do you take payments over the phone?

We do not take payments over the phone. All payments must be made via mail, through the Drop Box located at the entrance of Lyman Hall, in person at the cashier windows, or online through your Student Payment Portal using your GT Account and Password information.

What is WebCheck?

Rather than writing a traditional check from your checking account, you can process one electronically over the web through your Student Payment Portal. It's secure, convenient and free. Your payment posts immediately and you save a stamp! Have one of your checks from your checking account handy when you decide to process a WebCheck, as you will need to provide some of the numbers printed at the bottom of the check.

Refunds

In what situations are refunds issued to the student?

Refunds are issued to the student for one of the following reasons:
- Overpayment of account balance
- Financial Aid and/or scholarships have been awarded exceeding the account balance.
-The student has paid for and then dropped a class within the add/drop deadline.
-The student has withdrawn completely from the University and is entitled to a prorated refund per the Refund Schedule.

In what situations are refunds issued back to the parent/guardian?

The only situation in which a refund is issued to the student's parent/guardian is if a PLUS loan disbursement exceeds the student's account balance. Parent PLUS loan refunds can be mailed directly to the parent's address listed on the loan application or directly deposited into a bank account. Parent PLUS loan refunds may only be placed in the student's direct deposit account if the Bursar's Office has received an authorization letter stating this request. All authorization letters must include the student's name, GT ID number, and parent's signature. You will only be required to submit the authorization letter once while at Georgia Tech. Once the authorization letter has been received, all Parent PLUS loan refunds will be processed to the student's direct deposit account.

I overpaid my balance. Will the credit apply towards next semester?

All overpayments are refunded back to the students. Overpayments in the current semester can be rolled over to the next semester, for one semester only, with written authorization from the student.

In what form will I receive my refund?

If the original payment of a balance or deposit was made via credit card, the charge will be reversed on the credit card originally used to pay those fees.
If the original payment was made via check, etc..., the refund will be directly deposited into the bank account set up through the Student Payment Portal. Failure to sign up for Direct Deposit will result in delays processing your refund.

How can I enter my account information to receive refunds by direct deposit?

To sign up, do the following:

Login to the Student Payment Portal using your GT Account and Password information.
Click the Refunds tab in the menu
Click the "Set Up Account" button
Fill in the bank account information (you will need one of your checks in front of you to get the required routing and account information)
Click the "Continue" button.

I dropped a class after the add/drop deadline. Can I expect a refund?

After the drop/add date, a student must withdraw completely to qualify for a prorated refund as outlined here.

How much of a refund can I expect if I have withdrawn from the University?

Refunds for withdrawals are pro-rated on a percentage basis according the date of a withdrawal. Please refer to the refund schedule for the term at the Refunds Page.

Housing Payments

How do I make a housing prepayment?

Access the Student Payment Portal
Click on the Deposits tab at the top of the page
Use the drop down arrow to select the deposit and click Select
Click on Continue
Select a Payment Method and click Select

Is there a service charge to use my credit card in making a housing prepayment?

There is a service charge associated with making a housing prepayment.

I would like to make my housing prepayment via Web check as opposed to credit card. How should I go about doing this?

We accept Webcheck for Housing Deposits.

I wish to cancel my housing application. Who should I contact?

If you wish to cancel your housing application, please contact one of the following:
Central Housing: 404-894-2470
Graduate and Family Housing: 404-894-2687

Out-of-Country Tuition Classification Undergraduate Students

What does this mean and when does it take effect?

Beginning Fall 2024, the University System of Georgia (USG) implemented a new, third level, of tuition classification for out-of-country students. Students are now classified as residents of Georgia, non-residents of Georgia, or out-of-country for tuition classification purposes. Students who did not graduate from a high school in the United States, or do not currently hold one of the following immigration statuses are classified as out-of-country.

U.S. Citizenship

Lawful Permanent Residence

Other eligible non-citizen status as defined by federal Title IV regulations

How will students know if they have been classified as ‘out-of-country?’

Students may review their residency classification in Oscar under the Students tab. In this tab, click on the Student Profile tile. Current tuition rates are available with the Bursar's Office. For those for whom the change was made, they would see, for example, a former residency code of ‘Non-Resident Alien’ to ‘Out-of-Country.’

If a student feels they have been classified as out-of-country incorrectly, what action can they take?

Students should submit the "Request for a Change in Out-of-Country Tuition Status" form if they believe that their out-of-country status is an error or an oversight and would like to request a review of the classification. See the link below to access the form.
Please direct questions to this email address: tuitionclass@registrar.gatech.edu.

More information is available on our website at: https://registrar.gatech.edu/current-students/tuition-classification

Were the tuition classifications changed for the continuing student population?

Yes, this change applies to all students enrolled in the Fall 2024 term and beyond. Student records have been updated, as appropriate, with the new residency code.

Have incoming undergraduate students been coded as out-of-country and is the Office of Undergraduate Admission pushing out information?

Yes, 417 incoming First-year and Transfers students were updated to Out-of-Country status on June 17th. Two additional students were updated after waitlist offers in late June.

Incoming 2024 students and future students may link to the cost of attendance from the admission web page, Prospective Students (gatech.edu), click on Admissions then click on Tuition and Costs to reach the Office of Scholarships and Financial Aid website. See the Bursar’s website for more information on tuition and fees: Home | Office of the Bursar (gatech.edu). Students may also view their tuition classification in their admission portal. The admission portal has been updated to display a “Residency Status” for applicants and “Tuition Classification” for admitted students.

Finally, we are working to create a website for tuition classification that will provide guidance from USG to students as they seek information and complete their application. That page will be live before our first application goes live on August 1, 2024.

When will students who are looking at their statements for Fall 2024 charges see this new information? Where will students see this on their Fall 2024 statement?

The process of assessing Fall 2024 fees began on June 27. Students are able to see the activity on their accounts immediately. The official student schedule/billing statement will be available on July 5, 2024. The Bursar’s Office is completing work for the new waivers on the graduate education side, and they will update the waivers with the new pricing.

What offices on campus were involved in the discussion around implementation of this new tuition classification?

The discussion around this change and its implementation at GT were discussed across a segment of the campus community that would be directly involved in making the changes. This was the necessary process to understand the USG policy, based on USG guidance, determine how to code the tuition classification on the student record in Banner, determine the process to assess the fees in the Bursar’s Office, update appropriate student records in Banner, notify incoming students, and implement a means for student’s to request a review of the status if they believed it to be in error.
Representatives from the following offices made up the working group.

Bursar
Treasurer
Graduate Education
Graduate Admissions
OIT/EADI
Registrar
Undergraduate Admission
Enrollment Management
International Education
Scholarships and Financial Aid

Where should questions be directed?

This depends on the nature of the question.

Questions relating to an appeal on the out-of-country code should be directed to the Registrar’s Office.
tuitionclass@registrar.gatech.edu.

Questions related to pricing and fee assessment should be directed to the Bursar’s Office.
bursar.ask@business.gatech.edu

Questions related to GRA/GTA waivers should be directed to Graduate education.
grad.ask@grad.gatech.edu

Is there any attestation required on the application for admission or the petition for a change in the out-of-country status to stress the importance of students providing accurate information?

The application for admission requires the student to sign and date, attesting to the accuracy of the information provided, as it always has.

The petition form that the student would submit to the Registrar’s Office requesting a change in out-of-country status includes the following statement, which is also used for USG out-of-state tuition waivers and requests.

I understand that any material false statement made knowingly and willingly by me on this form, or any documents attached hereto may, in accordance with O.C.G.A. 16-10-71, which provides that upon conviction, a person who knowingly commits the offense of false swearing shall be punished by a fine of not more than $1,000 or by imprisonment for not less than one nor more than five years, or both, subject me to prosecution in a court of law. Additionally, I further understand that any such false statement may subject me to immediate dismissal from the institution. Further, I certify that, to the best of my knowledge, the information submitted on this form is true and complete.

Out-of-Country Tuition Classification Graduate Students

What does this mean and when does it take effect?

Beginning Fall 2024, the University System of Georgia (USG) implemented a new, third level of tuition classification for out-of-country students. Students are now classified as residents of Georgia, non-residents of Georgia, or out-of-country for tuition classification purposes. Students who did not graduate from a high school in the United States, or do not currently hold one of the following immigration statuses are classified as out-of-country.

U.S. Citizenship

Lawful Permanent Resident of the United States

Other eligible non-citizen status as defined by federal Title IV regulations

How will students know if they have been classified as ‘out-of-country?’

Students may review their residency classification in Oscar under the Students tab. In this tab, click on the Student Profile tile. Current tuition rates are available with the Bursar's Office. For those for whom the change was made, they would have seen in the past, for example, a residency code of ‘Non-Resident Alien,’ but will now see a residency code of ‘Out-of-Country.’

If a student feels they have been classified as out-of-country incorrectly, what action can they take?

Please direct questions to this email address: tuitionclass@registrar.gatech.edu

More information is available on our website at: https://registrar.gatech.edu/current-students/tuition-classification

Were the tuition classifications changed for the continuing student population?

Yes, this change applies to all students enrolled in the Fall 2024 term and beyond. Student records have been updated, as appropriate, with the new residency code.

Have incoming graduate students been coded as out-of-country and is the Office of Graduate Admission pushing out information?

Students who have applied for Fall 2024 or later who we believe to be Out of Country for Tuition Classification have had their records updated. Affected students will receive an email from Graduate Education to notify them of the change. Current students who fall into a new classification will also be contacted by the Registrar's office via email.

How does this change affect fix-rate programs such as OMS-Computer Science, OMS-Analytics, and OMS-Cybersecurity?

Since these are fixed-rate programs, the change does not apply to students in these programs. Students in these programs, regardless of residency status, have paid the same rate. Fees for these programs have been increased for the coming year for all students in these programs, so there will be a higher cost, but this is not due to the out-of-country coding. The out of country classification does not apply to students in these programs.

How does this change affect tuition-differential programs such as the MBA program?

Students in tuition differential programs are affected by this change. Students in these programs enrolled for Fall 2024 will have been updated to the out-of-country residency code, as appropriate, and will be charged the new rate. This is not an increase due to a change in the program’s differential tuition, but rather the fact that the new residency code applies to students in these programs.

How will this change affect students funded on Graduate Research Assistantships (GRAs) or Graduate Teaching Assistantships (GTAs)? Does this affect how much they will have to pay out of pocket for tuition?

There is no impact on how much GRAs and GTAs will have to pay out of pocket for tuition. Under current USG (BoR Policy 7.3.1.2 Graduate Tuition) and Georgia Tech policy (Graduate Student Tuition Waivers), students receiving a GRA or GTA tuition waiver pay a reduced tuition charge of $25 per term. This will remain the same for students on these assistantships with an out-of-country tuition classification.

When will students who are looking at their statements for Fall 2024 charges see this new information? Where will students see this on their Fall 2024 statement?

What offices on campus were involved in the discussion around implementation of this new tuition classification?

The discussion around this change and its implementation at GT were discussed across a segment of the campus community that would be directly involved in making the changes. This was the necessary process to understand the USG policy, based on USG guidance, determine how to code the tuition classification on the student record in Banner, determine the process to assess the fees in the Bursar’s Office, update appropriate student records in Banner, notify incoming students, and implement a means for students to request a review of the status if they believed it to be in error.
Representatives from the following offices made up the working group.

Bursar
Treasurer
Graduate Education
Graduate Admissions
OIT/EADI
Registrar
Undergraduate Admission
Enrollment Management
International Education
Scholarships and Financial Aid

Where should questions be directed?

This depends on the nature of the question.

Questions relating to an appeal on the out-of-country code should be directed to the Registrar’s Office.
tuitionclass@registrar.gatech.edu

Questions related to pricing and fee assessment should be directed to the Bursar’s Office.
bursar.ask@business.gatech.edu

Questions related to GRA/GTA waivers should be directed to Graduate education.
grad.ask@grad.gatech.edu

Is there any attestation required on the application for admission or the petition for a change in the out-of-country status to stress the importance of students providing accurate information?

The application for admission requires the student to sign and date, attesting to the accuracy of the information provided, as it always has.